Broadcasts & campaigns

Send approved-template campaigns to segmented contacts and track delivery per recipient.

6 min read · Campaigns & growth

Send a campaign

1Make sure your message template is approved under Campaigns → Templates.
2Open Campaigns, choose your audience segment, and pick the template.
3Review the estimate — any per-message charge comes out of your AI credits, not a separate wallet.
4Send, then track delivery, replies, and failures per recipient.

Cost & compliance

There is no separate broadcast wallet: broadcast messages are metered per delivered message; if a per-message rate applies, it is deducted from your AI credits.
Only opted-in contacts should receive marketing messages. Respect DND and send within 9 AM – 9 PM.

High failure rates usually mean template rejection, unverified numbers, or an audience that never opted in. Check template status and audience quality before blaming delivery.

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